What is a Priority?

Priority is a definition of what different priority levels mean and how we assign priority levels to Campaign types eg. Surveys = priority 80, Newsletters = priority 50, Upsells = priority 20.

This will be used to determine which Campaign Type should be prioritised over the others for example there are 2 more Sends to be sent today, however, you can only send 1 as per the set rule. The one with the higher priority will then be sent.

DESelect Engage can accommodate from Priority 1-100, Priority 1 being the most prioritized value.

Priority Levels can be created by an Administrator.

How to create a Priority?

1. Go to Admin Panel > Priority Levels
2. Click Add Priority Level
3. Add the Label (what the users will see and is customizable) and the Value (actual priority value from 1-100)
4. Click Save

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What does the DESelect Engage Implementation Process look like?

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