Yes. If you want to enable Engage in your Marketing Cloud environment, and want to see what saturation control decisions it makes without actually having it impact your Sends, you can build a journey that follows a structure like this:
You can have the Oversaturated and Undersaturated branches join again so that the Send happens no matter what Engage decides.
This way you can see:
- how DESelect Engage builds customer profiles
- how it decides which contacts it included/excluded from which campaign Send (also referred to as just "Send/s")
- whether the rules that have been configured make sense or need tweaking
- get familiar with Engage and gain trust in the solution before having it impact your Sends
Once you're confident with your configuration, you can tweak the journey to follow a structure like in the image below: contacts on the oversaturated branch exit the journey, while contacts on the Undersaturated branch get the email sent.
Comments
0 comments
Please sign in to leave a comment.