Yes! Admins in DESelect Segment can access their usage metrics directly from the Admin Panel. This allows you to track key adoption data, monitor Selection runs, and download reports for further analysis.
How to Access Your Usage Data?
- Go to the Admin Panel in DESelect Segment
- Navigate to the Adoption Dashboard
- Adjust the date range to view data for a specific time period
- Download the report for deeper analysis
What’s included in the report?
Selection run metrics
- Total Selections run – The number of Selections executed in the chosen timeframe.
- Success rate – The percentage of Selections that completed successfully.
- Automation rate – The proportion of Selections that were scheduled vs. manually executed.
- Selection run evolution (over time) – A trend graph showing how usage has changed over months or years.
Breakdown of Selection runs
- Manual vs. scheduled Selections – Understand how many Selections are triggered manually vs. automatically.
- Selections run per BU – See which teams or departments are using DESelect the most.
Selection creation metrics
- Total Selections created – Track how many new Selections were built in the selected timeframe.
- Selections created per BU and week – Compare Selection creation across different teams.
Admin features usage
- Monitor how frequently admin-specific features are being utilized.
Ticket distribution
- Track how many support tickets have been raised.
- View the status of open tickets with DESelect’s support team.
Most Common Error Messages
- Identify frequent errors and how many Selection runs they’ve impacted.
- Use this data to troubleshoot recurring issues.
Need Help Understanding Your Metrics?
If you have specific questions or want a deeper analysis of your usage data, reach out to your Customer Success Manager or the DESelect support team via an email to support@deselect.com
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