More details on the Service Level Agreements (SLA) for the application will be provided by your DESelect sales contact. In relation to Business Continuity, Both RTO (Recovery Time Objective) and RPO (Recovery Point Objective (RPO) for the service are set to 24 hours. DESelect maintains a BCM program that includes a Business Continuity Planning (BCP) and Disaster Recovery Plan (DRP) to recover from major calamities. BCP include a Risk Analysis as part of the exercise. The Risk Analysis exercises define the different threat scenarios for which DESelect will define business continuity activities as part of the overall Business Continuity Plan. Risk identification and assessment are linked to the values defined in the DESelect Risk Management Framework.