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A16. Information Security Incident Management

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Please describe the service level agreements (SLA) for disaster recovery (RTO/RPO) and what system performance you guarantee after recovery?
What is your policy on breach notification?
Do you have agreements with subprocessors about data breach notifications?
Will you agree to coordinate with us on any external communications relating to a cyber incident that involves our data?
Will you agree to provide all reasonable assistance with any investigation into a cybersecurity incident affecting our data?
Will you share the results of a cybersecurity audit if you conduct any?
Have you experienced a cybersecurity event in the past two years?
Do you maintain written disaster recovery procedures / a Disaster Recovery Plan (BCP)?
Do you have a written incident response plan in place?
Are data recovery processes in place?

Do you have agreements with subprocessors about data breach notifications?

Jonathan van Driessen

February 03, 2021 14:07

Yes, we do.

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