There are a few options to get support if you face any issue with DESelect:
1. Contact our support by sending an email to firstname.lastname@example.org.
- Take a screenshot of the error or problem you are facing.
- Describe the exact steps you took prior to the error as detailed as possible.
- Describe what you were trying to achieve.
2. On our website in the footer click on ‘Support Ticket’.
- Fill out the form, reporting your problem in the same manner as described above.
- Submit the form.
The support team will look into your case as soon as possible.
Logging cases via phone is not supported, though it may be possible a support agent will ask you to jump on a video call to resolve the issue.
Note: It is possible that during an error you get to see a “Report Issue” button. Feel free to click this and provide an explanation in the form that pops up. This will be sent immediately to our support team and can help us investigate!